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7202 Slide Road, Ste. 100, Lubbock, TX

(806) 712-0150

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Virtual Waiting Room was developed by Dr. Yates for her patients. You can read about her practice at

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* To help maintain our schedule, we ask that our patients not use VWR to sign in for annual exams, chronic medical conditions or mood-related complaints as these visits typically take longer and we prefer allow for a longer appointments for these issues.

When to Visit Our Clinic for Urgent Care

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Flu and Flu Like Symptoms

Body aches | High fever

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GI Complaints

Stomach flu | Nausea | Reflux / Heartburn

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Abrasions | Skin Infections | Minor Burns

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Broken Bones

Sprains & Strains | Muskuloskeletal issues & injuries

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Renal Problems

Urinary tract | Kidney infection

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Quick Med Refill

(not controlled substances)

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School, pre-employment

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Most adult & pediatric vaccines (over 4 years old)

Large or significantly contaminated wound

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Upper Respiratory Illness

Allergies | Congestion | Cough | Sinus infection

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Skin Conditions

Rashes | Insect stings & bites

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Ear Complaints

Ear Infection | Ear wax removal | Foreign body removal

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STD Check

Full STD checks & treatments

When You Should Visit the Emergency Room

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Sudden or severe headache / head injury

Large or significantly contaminated wound

Coughing / vomiting up blood

Signs / symptoms of stroke

Signs / symptoms of anaphylaxis

Suicidal thoughts

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Sudden shortness of breath

Vaginal Bleeding w/ pregnancy

Chest pain or symptoms of a heart attack

Alcohol / Drug overdose

Serious burns

Sudden loss of vision

When to take your child to the Emergency Room

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Difficulty breathing

Blue lips, tongue, skin tone

Ingestion of of toxic chemicals / substance / prescription drug written for someone else

Change in mental status